Terms and Conditions
All the information about the classes, courses and contents can be found in our learning portal (portal.spanishgurus.com).
Online private classes and group courses
- Scheduled private classes can be rescheduled only before 72 hours from the start date-time
- If the teachers doesn't show up for a private class, the teacher will get penalized and the student will get an extra private class credit.
- If the teachers doesn't show up for a group class, the teacher will get penalized and the class or session will be rescheduled at the convenience of the group members.
- The student should check connectivity well in advance to our video-conference service. This is the test service (zoom.us/test)
- In case you need to use a VPN service to connect to our videoconference platform, we recommend Express VPN (www.expressvpn.com) It's reliable, modern and affordable!
- If the student cannot connect to the video-conference session:
- If it was a private class, the student will lose the private class booking. Scheduled classes cannot be rescheduled with less than 72-hour notice.
- If it was a group class, the student will be able to see the recording of the session from portal within a few hours of the class.
- Teachers have the right to a 5-min break for every hour (60 minutes) of class. So the effective duration of each 1-hr class is 55 minutes.